Free Tool

How Much Revenue Are You Leaking From Missed Calls?

Most contractors think they answer 90%+ of their calls. The data tells a different story. This tool shows you exactly where your phones are costing you — hour by hour, day by day.

Calculate Your Revenue Leak ↓
The Perception Gap

Every Contractor Says "We Pick Up Almost Every Call."
Almost None Actually Do.

In a 2023 study of over 1 million calls to home services companies, the average contractor answered just 71.2% of inbound calls — leaving nearly 1 in 3 callers to hang up, move on, and call a competitor.

Source: ServiceTitan "State of the Trades" 2023; Invoca call tracking data, 2023. Unanswered rate includes calls to voicemail, abandoned holds, and calls outside business hours.

27–34%
of contractor calls go unanswered

ServiceTitan, 2023; Invoca, 2023

85%
of callers won't leave a voicemail or call back

Forbes / Numa, 2022

78%
of customers book with the first company to answer

Lead Connect / Harvard Business Review, 2011

40%
of calls happen after business hours

ServiceTitan call data, 2023

You spend thousands on Google Ads, LSAs, and Angi to make the phone ring.
What happens when it actually does? Let's find out. ↓

Revenue Leak Analyzer

How Much Are You Leaving on the Table?

Enter your business details below. We'll show you exactly where your phones are costing you money — hour by hour, day by day.

People answering phones during business hours
Select an industry for a suggested default
Select an industry for a suggested default
Select an industry for a suggested default

Want to Capture 100% of Those Calls?

Mecha's AI voice agent answers every call 24/7 — qualifies leads, books appointments, and dispatches techs. No more missed revenue.

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FAQ

About This Calculator

This calculator uses industry-average call distribution patterns, close rates, and ticket values. Your actual numbers may vary based on your market, season, and business specifics. The intent is to give you a directionally correct picture of the revenue impact — not an exact dollar figure. Most contractors who audit their actual call data find the real number is close to, or worse than, what the calculator shows.
The hourly and daily call patterns are based on aggregated data from home services companies across HVAC, plumbing, roofing, electrical, pest control, and remodeling. The Monday surge, afternoon plateau, and after-hours patterns are consistent across trades and backed by data from ServiceTitan, Invoca, and industry call tracking providers.
Any call that either goes unanswered (outside your business hours) or exceeds your team's capacity (more simultaneous calls than your CSRs can handle). Both result in the caller hitting voicemail, getting a busy signal, or waiting on hold too long — and 85% of callers will never try again.
Cost per missed call = average job ticket × your close rate on answered calls. For example, if your average ticket is $2,500 and you close 35% of answered calls, each missed call costs you $875 in expected revenue.
Common solutions include hiring night and weekend staff (expensive, $45K–$65K per person), using a live answering service (they take messages but can't book jobs), or deploying an AI voice agent that answers, qualifies, and books 24/7. Mecha AI is purpose-built for exactly this — our AI agents answer every call, in your brand voice, and integrate directly with your CRM.

Hear It For Yourself

Call Jill, our demo AI agent, right now. She's available 24/7 — and that's kind of the whole point.

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